FAQ

We will need you to fill our customized trip questionnaire, providing us with useful insight on how to design the trip that best suits your needs. If you are interested in one of our Greek Trails Recommended packages please send us an email to reservations@greektrails.com with the particular Greek Trails Recommended package you are interested in and arrival dates you have chosen to travel.

Yes. Greek Trails offers unforgettable customized honeymoon packages for this special occasion. Please visit our Romance customized trips section for details about how Greek Trails can plan your ideal honeymoon in some of the most romantic areas in Greece.

Yes. Greek Trails can book “hotel only” as an individual service, but we would not recommend leaving the rest of your trip on its own faith. We believe that our guests would truly miss out on the Greek Trails guidance that will enable then to fully experience the Greek culture and beauty.

Yes. Greek Trails will gladly work with you to offer a custom trip tailored to your group’s interests. Please call our expert Greek Trails consultant at 0030-210-331-8-575 or send a detailed email to reservations@greektrails.com for additional information.

Greek Trails defines a private group as 8 or more individuals traveling on the same itinerary.

Yes. A travel agent can enhance your trip by providing information and advice not contained on this website. Greek Trails has relationships with world’s best travel agents and would be pleased to work with yours.

The price of all our tours and customized trips does not include the international airfare. We would be more than happy to assist you with your international airfare but frankly we would encourage you to book with your local travel agent. That way you will have more flexibility and control of your choices – in real time.

Our programs are of a potentially moderately rigorous nature, but definitely not strenuous. Even though some scattered ferry travel is included in the packages, you will not feel overwhelmed by the quantity of travel. Our trips are not a forced march and allow for plenty of free time. Scheduled activities are not mandatory, except, of course, for transfers between islands. In order to fully enjoy the experience, travelers must be physically able to endure warm temperatures, walk up and down sleep stairs at the island villages and/or island hotels, especially on Santorini, and travel for extended periods by ferry. On any schedules Greek Trails trip, there are between 3 to 4 ferry transfers on comfortable, large, modern ferries.

When filling out your Greek Trails Customized Trip Questionnaire we would strongly advise that you mention your concern towards any accessibility issues in the comments section, so the Greek Trails consultant that plans your itinerary can make appropriate adjustments and recommendations.

Participants in a Greek Trails trip must be ambulatory so that they can get on/off motorcoaches and ferries. Additionally, most island hotels have a large number of steps without the presence of elevators, some hotel stairs are narrow and island villages have rough pavement and a large number of steps. If you have any further questions on accessibility, please feel free to contact our expert Greek Trails consultant at 0030-210-331-8-575 or send a detailed email to reservations@greektrails.com.

The Greek Trails office is open weekdays Monday to Friday from 10:00 am to 18:00 pm Eastern European Time (EET/Greek time), Saturday from 10:00 am to 13:00 pm and is closed on Sundays and National Holidays, while accommodating emergency calls for our guests in Greece at the time. We would be happy to talk to you over phone in order to provide additional information – please do not hesitate to contact us at 0030-210-331-8-575 or send a detailed email to reservations@greektrails.com .

Greek Trails accepts payments by bank swift transfer or credit card.

You may acquire information on the various Greek Trails packages on the Greek Trails website. When you submit your Booking Request, an expert Greek Trails consultant will contact you within two business days to confirm availability. As an alternative, you may give us a call directly at 0030-210-331-8-575.

June through September is considered the high season, with average temperatures that allow swimming in the Aegean. May and October are also excellent months to travel to the Greek islands and offer an even greater sense of seclusion and escape. The most popular time of visit is early to mid-August, when the islands tend to be very busy with Greek and European visitors.

With little variation, Greek summer conditions last from May to October. The July and August timeframe is the high season for Greek travelers, and the increased demand for services raises the pricing of our suppliers.

Each traveler should be in possession of a valid, signed passport that will remain valid for at least three months beyond the completion of your trip. European Union travelers can travel to Greece with their ID. U.S. citizens do not require a vise for Greece. Citizens of other countries should contact Greek Trails, the Greek Consulate or Embassy, or their travel agent for specific details on visa requirements.

Even though it is unlikely that you will need a vaccination for traveling to Greece, we suggest that you check with the U.S. National Center for Infectious Diseases.

The Center for Disease Control (CDC) in Atlanta, Georgia operates a 24-hour recorded “International Travelers’ Information Line” at 877-394-8747. You can also dial 888-232-3299 and follow the prompts for a faxed copy of available information; or visit the CDC website at www.cdc.gov for the most up-to-date information. Your local Public Health Department may also have useful information.

Please Let Us Know: If you have a physical disability or require frequent or on-going medical attention, please advise Greek Trails of your health situation at the time of your book or at the onset of any new condition prior to your departure.

We strongly advise our guests to purchase a travel insurance package that best fits their needs.

As tourism is an important aspect of the Greek economy and with a flourishing service sector, English is spoken throughout the major tourism areas. All Greek Trails staff, guides and affiliates are also fluent in English. However please note that if you are venturing off to smaller villages, especially on the islands, you may find communicating with the locals a bit more of a challenge. Additionally, as most road signs and road names throughout Greece are also displayed in English, with the help of your maps (which you will receive in your Greek Trails package) you should be able to find your way around.

Greece is another one of several European countries that uses the Euro as currency. You can either use cash, that you can withdraw from the numerous ATM machines, that can easily be found in any of the cities/islands in Greece, or just use your debit / credit card for transactions.

Greek banks have limited hours; Monday-Thursday from 8:00 AM – 2:30 PM and Friday from 8:00 AM – 2:00 PM. Some branches are open extra hours in the evenings and on Saturday mornings. It’s important to bring your passport for verification purposes. Larger hotels, travel agencies and “authorized” bank agents will exchange money, but please keep in mind that there will be charged extra fees and commissions. 

Greek Trails uses hotels after careful selection, hotels that can provide you the best possible combination of high services, and best prices in each category. Excellent quality of accommodation, location, service and hotel management are all evaluated in choosing a hotel partner. Whenever overnight ferries are used, you will travel comfortably on double cabins. Premium class cabins include bunk beds and a bathroom with shower.

Some of the hotels included in the Greek Trails portfolio have specific nonsmoking rooms; however, some boutique hotels do not have specific non-smoking rooms since they are small establishments with a limited amount of rooms. If non-smoking rooms are requested, the hotels will be informed so that the rooms are cleaned to a non-smoking standard.

Greek Trails uses comfortable, large, modern commercial ferries for transfers between the islands, with the exception of the trip to Spetses, where we use a modern catamaran. We also use modern high-speed boats of hydrofoils when there are no ferries available for the specific route of transfer. It has been our experience that guests take special joy in island hopping and the unique ferry ride experience. For air travel to and from the islands, Greek Trails partners with Aegean Airlines – Greece’s National Airline – guaranteed for the safest flights and the best services you can have on board.

Greek Trails does not crowd passengers into vehicles. All the vehicles for transfers are selected to have a capacity larger than the group, providing ample personal space or space for handbags. The size of hotel cars or vans transporting you from and to the hotels varies by destination. All the vehicles we use are modern and fully air-conditioned.

If you choose to bring your laptop to Greece, please remember that electricity in Greece is supplied at 220 Volts AC at a frequency of 50 Hz. Additionally, you will need an adaptor for the “Schuko” plugs used in Greece as well as a transformer if your laptop is not designed to receive 220 Volts.

Most of the hotels included in the Greek Trails portfolio either have hard line internet access (where you will have to unplug the telephone and plug in your computer) or in most cases wireless internet access. In the rare occasions that you may not be able to access the internet via your own computer some hotels will have PCs with internet access.

Additionally, keep in mind that there are also plenty of internet cafes in Athens as well as in the islands where you may access the internet, or copy pictures from your digital camera to a CD.

When you want to call home from Greece you will need to type first your area code and then the phone number you want to call. Please do not forget that Greece might be several hours ahead or behind the country you want to call. Although you may call from the hotel please keep in mind that on accession there may be a surcharge for calls made.

The international dialing code for Greece, when calling from abroad is +30. For hotel contact information please visit the hotels websites or call our Greek Trails consultants.

The mobile phone operators in Greece use 3G/4G networks so if your cell phone is compatible you should be able to use your mobile phone while in Greece though roaming. We strongly recommend that you contact the customer services department of your mobile telecommunications provider and inquire about switching on this function and any additional charges associated with this feature.